On this page you will find all the needed information concerning the payment term "cash on delivery". If you have any further questions about this payment term, which are not answered here, please feel free to contact us.

Cash on delivery

The Payment option "cash on delivery" is only available for deliveries inside Germany. Cash on delivery payments are normally done at your door when receiving the package. (Please try to have spare chance, because the transport guy normally doesn't carry much.) Please also note that DHL charges another 2 Euro at your door for this service, which is not being listed on our invoice, because this is not a Mediaresort charge. A separate invoice will be handed out by the transport company employee.

After your order has been shipped you will receive a further eMail notification. Regular shipping time with DHL should be 1 - 3 working days. All the shipping time estimates are without guarantee, we sadly have no influence on the processing time of the transport companies.

Please note:
Because of logistical reasons we will ship approx. two working days after your order.

We would ask you to write us an eMail if you haven't received the shipment 5 days after it was sent out.